m15 R1, AWCC causes WMI service to constantly use 25% CPU

You can arrange an out of warranty service here  https://www.dell.com/support/kbdoc/en-us/000132374/how-to-arrange-an-out-of-warranty-repair-on-your-dell-system

@Chino de Oro​ I believe that this is a software glitch in awcc as mentioned here
AWCC is clogging the Event Viewer with WMI-Activity errors, directly leading to severe stuttering in games (R15 13700kf & 4090) : r/Alienware
i don't have any manual settings in awcc, it's just the default settings

If that was software issue, this forum would be flooded with reports from affected users as it has been for other botched releases.  How many posts did you see for this assumed long time issue?  Just don't want to see you wait out for a fix that may never come.

@Chino de Oro​ 
‎Aurora R16, AWCC.SCAgent causing WMI high cpu usage | DELL Technologies

‎AWCC, WMI Background Service uses 8% CPU? | DELL Technologies

i have had this problem for a long time, even reinstalling windows didn't fix it, i have tried all versions of awcc 5x that i could find and the problem still didn't go away
the only thing that fixes it is uninstalling awcc, which disables my rgb controls

Obviously, uninstalling AWCC is not an ideal solution.  You should not sacrifice RGB control for a stable CPU performance.  There have been multiple AWCC  updates and releases to resolved issues and they are mostly in stable working for various models as of now. 

To release a fix in certain AWCC version, Dell must receive enough reports threshold of affected users and the issue must be able to recreate in their lab. 

Since your m15 R1 is over 5 years old and you have the problem for a long time, you should look at different path for solution instead of awaiting for new release of AWCC.

Edited to clean up information after learning of the system model.

For the 2019 released m15 R1, I thought only AWCC 5.x versions were supported on it?

Okay, just tested an Alienware unit with similar specs of i7-8750H and 16GB of RAM with GTX 1070 graphics.  System is running AWCC 5.8.2.0 and all three of WMI Provider Host are at zero percent.  The CPU utilizes around 3% for opening apps and to check up system information.

This confirmed the AWCC software by itself was not the cause of using up CPU resource.

@Chino de Oro @DELL-Chris M i have tried booting into safe mode where awcc is disabled, cpu usage is 1% and WMI usage was 0%
then i tried opening msconfig and disabling all non-microsoft services, then i restarted and cpu usage was 1% and WMI usage was 0%
then i tried opening msconfig again and disabling all non-microsoft services, and only enabling awcc service then i restarted, and WMI service was using 3 - 25% cpu all the time
i have the latest awcc 5.8.2.0 and i have also tried older versions
and by the way i have the latest drivers and bios

A workaround for anyone experiencing this problem:
open services.msc (by searching "services") then terminate AWCC.service, after that WMI usage will be 0 and you will finally be able to get a cpu usage less than 30%
this keeps all settings working and unchanged like rgb theme and state, and audio configurations
once you need to change something like rgb color or turn the rgb off, start awcc.service again and open alienware command center and do whatever you want, then stop the service again.

Dell make good machines, but the software is not good. I have had this issue on 2 PCs now. I have to manually terminate the AWCC service or suspend the WMI service.

@brentpeters​ I agree, laptop is 10/10 but software is 0/10, even support assist makes your system stop responding (the screen is freezed) at all when you run a second fan test after a first fan test has already finished
charger is also bad, the cable barrel end is straight which puts significantly more force on the charging port and makes the cable bend (torque = f*r*sin(theta)) in the straight design, r is large (about 3x higher than a bent barrel like asus cables) this makes the torque on the charging port 3x or higher, and the cable bends much more (you can easily push a door from the handle side (more torque, less force with greater r), but it's very hard to push it from the hinge side (because r is very small))
combined with them designing the charging port near the heatsink directly, it gradually melted the bend-resistance piece so i taped it on, but eventually it frayed the wires inside from bending and heat and they shorted (just within a month after i taped it back)
i didn't want to get a new charger just to have the same problem so i ended up taking it to a repair shop where they soldered the barrel and made it a bent design and put heat resistant epoxy on it