Unsolved
This post is more than 5 years old
1 Message
0
327
September 24th, 2019 05:00
Computer not starting property
My alienware m15x is having a problem when I charge it and hold down power and let go the fans spin make a sound and then stop the screen doesn't boot up and no lights on the computer turn on the only thing that happens is the screen goes grey and makes 1 beep sound if I turn it on without the battery in and leave it plugged in same things happen accept it makes 2 beep sounds and continued too be stuck on a grey screen someone please help me
No Events found!
JOcean
11 Legend
•
12.6K Posts
•
69.5K Points
0
September 24th, 2019 06:00
The following beep code chart should help. Try reseating the RAM and reboot the system. Just wondering did you try to update the BIOS before the problem occurred? In that same vein did you make any changes or updates before the problem occurred? You could also try unplugging the CMOS battery and leave it unplugged for at least 15 minutes then plug it back in and try to reboot.
Laptops
1 Possible Motherboard (covers BIOS corruption or ROM error)
2 No RAM detected
3 Possible Motherboard Chipset
4 RAM failure (other)
5 CMOS Battery
6 Video card/chip
7 CPU
8 LCD
https://topics-cdn.dell.com/pdf/alienware-m15-laptop_service-manual_en-us.pdf