Unsolved
1 Message
0
255
October 7th, 2022 19:00
Computer not working
My windows won’t boot up correctly. The keyboard lights up and I see the Alienware screen but it either goes away and stays black or starts “repairing my pc” then leads me to a troubleshoot screen. I’ve tried everything on there including cod prompt (And entered the supposed right commands) and it just says “no files found”.I went to my last resort of resetting the pc and after reset progress hits 100 it puts me on a screen saying there was an error and it then undos the reset. Please help!
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ejn63
10 Elder
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30.1K Posts
0
October 8th, 2022 07:00
An extended diagnostic on the hard drive or SSD would be the first thing to do - F12 at powerup to get in.
rosros
1 Rookie
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88 Posts
0
October 8th, 2022 08:00
Have to shut off all anti-virus software to do a restore.
DELL-Chris M
Community Manager
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56.9K Posts
1
October 10th, 2022 06:00
Inneedofhelp123,
Our users need more data =
* What specific Alienware Laptop model?
* What operating system?