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1861
June 17th, 2021 09:00
Dell outlet refurb return policy?
A refurb A51M r2 (2080S) from Outlet is arriving tomorrow. I was excited to receive it but I've lately been looking and though the CPU being desktop is a beast, the GPU scores are actually behind some newer machines. I'm having regrets and feel I should have gone for a less power-hungry RTX30 series machine.
I may end up returning it and I'm a little confused on Outlet's policy, is it 21 days or 30? do I have to pay a restock fee like the main Dell store or do I not?
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ejn63
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June 17th, 2021 09:00
It is 21 days from shipment for outlet systems, and yes -- non-defective returns are assessed a 15% restocking charge.
https://www.dell.com/learn/us/en/22/campaigns/refurbished-systems-return-policy-usdfh
Wol547
2 Posts
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June 17th, 2021 10:00
Ok thanks for the clarification, this page confused me.
https://www.dell.com/learn/us/en/22/campaigns/gdo-free-shipping-and-easy-returns_dfh?c=us&l=en&s=dfh