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March 9th, 2018 15:00

GPU Not Recognised in Alienware Graphics Accelerator

Hi, has anyone had issues with their GPU not being recognised in their AGA (Alienware Graphics Accelerator?  I've just bought an AGA and loaded it with a MSI GTX1060, 6GB, however I'm getting an 'error 31' - do I need to download another driver?

My laptop is an Alienware 17 R2, running with a GTX980m on the (current) 391.01 driver.

 

Thanks

M

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Alienware - Rodrigo

9 Technologist

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4.4K Posts

March 30th, 2018 14:00

Hi, 

Did you install the notebook version of the driver? If not, please try installing the notebook version and also install this software: http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=2XTF0

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