Good afternoon! Help determine the type / model of the processor. I will add screenshots and photos. Why is he showing this? Judging by all this i7? but what exactly
Go into your BIOS Setup by pressing F2 during boot, and select the System Summary/Information section at the very top of the list on the left. The information to the right will include the processor info. If it's still not correct even there, then I'm not sure what would cause that since I've never seen it before. I'm actually surprised that Device Manager isn't showing the CPU model properly since I've never seen that either. But if the information is correct in the BIOS Setup but incorrect in Windows, it would seem there's something odd in your Windows environment, so I personally would probably perform a clean install at that point.
Try updating the system firmware to see if that allows the processor to be identified correctly. If not, this is either a very strange malfunction or if you did not buy this system directly from Dell, you may have some counterfeit hardware.
Whatever it is, it's a fourth-generation 2.1 GHz CPU that was shipped from Intel as an engineering sample (these are released to mainboard/system manufacturers ahead of production, for hardware and software developers). They do not have the model coded into them, which is why you don't see it reported by Windows. That's what the ES means in the alphanumeric designator on the chip.
Wherever this system came from, the CPU was swapped at some point - and since it's a violation of Intel's non-disclosure agreement to sell an engineering sample chip, whoever did, broke their agreement with Intel.
jphughan
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June 28th, 2018 07:00
Go into your BIOS Setup by pressing F2 during boot, and select the System Summary/Information section at the very top of the list on the left. The information to the right will include the processor info. If it's still not correct even there, then I'm not sure what would cause that since I've never seen it before. I'm actually surprised that Device Manager isn't showing the CPU model properly since I've never seen that either. But if the information is correct in the BIOS Setup but incorrect in Windows, it would seem there's something odd in your Windows environment, so I personally would probably perform a clean install at that point.
jphughan
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June 30th, 2018 07:00
Try updating the system firmware to see if that allows the processor to be identified correctly. If not, this is either a very strange malfunction or if you did not buy this system directly from Dell, you may have some counterfeit hardware.
Olegd0
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June 30th, 2018 07:00
Hello . Thanks for the answer ! Sorry, I have not responded for a long time.
in the bios the same name
Olegd0
4 Posts
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June 30th, 2018 10:00
OK. When will I have free time - I'll look.
thank you
ejn63
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July 1st, 2018 06:00
Whatever it is, it's a fourth-generation 2.1 GHz CPU that was shipped from Intel as an engineering sample (these are released to mainboard/system manufacturers ahead of production, for hardware and software developers). They do not have the model coded into them, which is why you don't see it reported by Windows. That's what the ES means in the alphanumeric designator on the chip.
Wherever this system came from, the CPU was swapped at some point - and since it's a violation of Intel's non-disclosure agreement to sell an engineering sample chip, whoever did, broke their agreement with Intel.
Olegd0
4 Posts
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July 2nd, 2018 05:00
wow. thank you