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1498
July 16th, 2019 08:00
Is this power brick genuine?
Hi there,
I bought a "Dell" power brick from a Chinese supplier and I'm not sure if it's genuine or not. Can someone verify the serial number please?
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U2CAMEB4ME
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6.2K Posts
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July 16th, 2019 08:00
Welcome to the Dell Community @hj5757
Until a Moderator approves of the photo only you can see it.
Until then can you post a link to the seller/ad???
Best regards,
U2
hj5757
6 Posts
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July 16th, 2019 08:00
https://www.laptopartstore.co.uk/dell-c-3_8/original-330w-dell-alienware-m18x-i74800mq-ac-adapter-free-cord-p-65402.html
The reviews for this site are terrible, I was stupid enough to look at them after my brick arrived in the post. However most are complaining they didn't get what they ordered whereas I did, so maybe it could be genuine.
U2CAMEB4ME
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July 16th, 2019 09:00
@hj5757
Looks good.
We have used hundreds of the same model in the past.
Regards,
U2
hj5757
6 Posts
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July 16th, 2019 10:00
I need the serial number verified.
U2CAMEB4ME
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July 16th, 2019 12:00
@hj5757
Sorry but no one here in the Community will be able to verify the serial number of an AC adapter!!!
Regards,
U2
hj5757
6 Posts
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July 16th, 2019 13:00
It looks like moderators can.
https://www.dell.com/community/Laptops-General-Read-Only/Fake-AC-adapter-Y90RR/m-p/5073557/highlight/true#M903699
U2CAMEB4ME
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July 16th, 2019 13:00
@hj5757
A moderator just approved your photo.
Hope you get a reply from them soon.
Good luck,
U2
hj5757
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July 18th, 2019 00:00
Eimy_B
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July 18th, 2019 09:00
Hi @hj5757
I have validated the serial number provided and the AC adapter is genuine.
hj5757
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July 19th, 2019 13:00
Thanks, that's good to know but is there a possibility they just stole the serial number from a genuine brick and gave it to their fake ones? My brick doesn't have the led on the unit and instead has one around the input jack, the only images i can find online of this are from Chinese sites with 1 star reviews. I've attached two pictures demonstrating what I mean.

Eimy_B
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July 19th, 2019 15:00
There are many types of adapters. Those are both usual for Dell.