July 31st, 2019 08:00

Before I'm asked, I have run the Boot Diagnostic and no errors were found.

4 Operator

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4.4K Posts

July 31st, 2019 16:00

Hi @Insidious_Black

 

Install this bluescreen viewer to see what is causing the bluescreen and send us the results:

https://dell.to/2Zje1MG

1 Rookie

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23 Posts

May 7th, 2021 09:00

I have exactly the same issue. It usually happens when I am running some resource intensive programs (Excel / Photoshop scripting + large spreadsheets). I thought it might be caused by the SSD / HDD overheating (I have an SSD and HDD/SSD hybrid - standard ones from Dell), then the laptop restarting and not detecting any drives as they've overheated so defaulting to boot to network? Just a guess and when changing the boot order back to normal it boots okay. However, it is very annoying as I actually use mine for work and have lost hours of work several times because of this. Did you resolve the issue?

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