Thank you for providing a good description of the Dell Support for Alienware m15 Drivers & Downloads. The Realtek Audio Console Application Installation instructions are being followed, not sure what is says on the last window. It should have said update successful, Restart Required (to save changes to Windows). However, your window said Registry Key missing, but did not elaborate.
Using local admin account, go to Event Viewer, wait for the systems logs to load, and look for the entry whose date and time matches the attempted update. If you cannot recall date and time, attempt to install Realtek Audio Console Application again. Refresh the Event Viewer and look at the new system log.
If the Event Viewer is not logging this fault, use the all powerful Disk Check application to make sure windows file associations and registry are not corrupted. This will take about 20 minutes.
Using Local admin account, go to This PC, right click on OC (C:) drive, select Properties, open Tools tab, and start Error checking. You will get another window that might say error checking is not required, but click on Scan drive. Do not use the computer. Allow scan to finish. If problem(s) found, it will correct this problem. When Scan has completed, Restart to ensure changes are saved to Windows.
Try to install Realtek Audio Console Application again. Hopefully installation will be successful.
crimsom
7 Technologist
•
6.1K Posts
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January 7th, 2021 05:00
Hi @dealioyo welcome to this user to user forum.
Thank you for providing a good description of the Dell Support for Alienware m15 Drivers & Downloads. The Realtek Audio Console Application Installation instructions are being followed, not sure what is says on the last window. It should have said update successful, Restart Required (to save changes to Windows). However, your window said Registry Key missing, but did not elaborate.
Using local admin account, go to Event Viewer, wait for the systems logs to load, and look for the entry whose date and time matches the attempted update. If you cannot recall date and time, attempt to install Realtek Audio Console Application again. Refresh the Event Viewer and look at the new system log.
If the Event Viewer is not logging this fault, use the all powerful Disk Check application to make sure windows file associations and registry are not corrupted. This will take about 20 minutes.
Using Local admin account, go to This PC, right click on OC (C:) drive, select Properties, open Tools tab, and start Error checking. You will get another window that might say error checking is not required, but click on Scan drive. Do not use the computer. Allow scan to finish. If problem(s) found, it will correct this problem. When Scan has completed, Restart to ensure changes are saved to Windows.
Try to install Realtek Audio Console Application again. Hopefully installation will be successful.