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19 Posts

1392

May 26th, 2021 23:00

m15 R1, fan full on boot, SA issue?

Hello guys , 

My fans keep ramping up to max speed when it boots up and sustains the speed till I shut it down and switch it on again...…This issue has been really bothering me so I uninstalled support assist , during that period I didnt face any issues , once in a while the fans would ramp up on boot to max speed and then settle back down...…..I dont find it easy to individually update each driver every time so I reinstalled it , its been few day ( 3 or 4 days) since I reinstalled support assist , I faced the same issue once again today.....

I use an ALIENWARE M15 R1

I hope someone can help me. Your help is much appreciated : )

thank you

2 Intern

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393 Posts

May 27th, 2021 07:00

@Gameboy15 I had a similar issue a while back. And it was caused by the Dell Data Vault services. I got rid of the problem by setting the services to Manual =

Skjermbilde 2021-05-27 164603.jpg

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40 Posts

May 26th, 2021 23:00

Not sure about the M15 R1, but on my Area51M-R2 there is a setting in the BIOS under performance that turns the Fan on at boot.  Might be worth looking at.

9 Technologist

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6.1K Posts

May 27th, 2021 00:00

Hi @Gameboy15  Other m15 R1 users blame BIOS update, see Here. Their solution is to roll back BIOS to an older version. 

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19 Posts

May 27th, 2021 22:00

@ThomasAAT i did it , lets see if it works...

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19 Posts

May 27th, 2021 22:00

@crimsom Even I felt it might be the bios , but I dont want to downgrade my bios....ill check out the method mention below and see if it works , if it doesn't ill follow yours....

1 Rookie

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19 Posts

May 27th, 2021 22:00

@ThomasAAT okay lemme give it a shot and see...

2 Intern

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393 Posts

May 30th, 2021 12:00

@Gameboy15 So glad to hear that  

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19 Posts

May 30th, 2021 12:00

thank you for your help , @ThomasAAT 
it worked out for me....although it happened once rather than happening more than once..
best regards

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