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December 26th, 2020 16:00

m15 R2, second SSD NVMe not seen?

I am trying to add second SSD into my laptop, but I never find it in the system

Anyone has idea?

Alienware m15 R2 2017

I am trying to put a 1TB Crucial P1 NVMe SSD in it

December 26th, 2020 19:00

Confirmed

It is all about the driver and patches issues.

I up to date all my drivers, then after I reboot my laptop, the SSD shows up now

 

December 26th, 2020 16:00

update1:

I thought it might be a configuration issue, then I checked BIOS configuration. I find the SSD already exist in the BIOS. 

For me, it might mean this hardware is no problem, and it should be windows and driver.
I will update all the patches and drivers via Alienware update and see how it goes.

infinitysky_0-1609031483588.png

 

9 Technologist

 • 

6.1K Posts

December 26th, 2020 17:00

Hi @infinitysky  welcome to this user to user forum. 

Please visit Disk Management and check that your new drive has been given a drive letter so that the Operating System can see it. If it does not have a drive letter, right click on new drive and assign a drive letter. 

Disk Management.jpg

9 Technologist

 • 

6.1K Posts

December 26th, 2020 17:00

Hi @infinitysky  does new drive appear in This PC and has it been formatted? 

December 26th, 2020 17:00

Hi @crimsom,

Thanks for your information, I have tried this method from the beginning, and I never discovered my SSD from here. 

now I am updating all the patches and drivers, hopefully I could find it in the system.

 

December 26th, 2020 18:00

Hi @crimsom ,

I didn't find any drive shows here (disk management), and this is the reason why  it leads me to check out the windows patches and new dell drivers.

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