Unsolved

This post is more than 5 years old

2 Posts

1431

October 31st, 2019 18:00

m15 R2, touchpad

Hey I bought Alien Ware M15 R2 But the problem is the touch pad it is not working well Any Help !!!!

1 Rookie

 • 

8 Posts

February 21st, 2020 07:00

Hello I'm going to every forum post and posting the solution that worked for me. This is a link to my post: https://www.dell.com/community/Alienware/m17-R2-scrolling-is-jumpy-and-unresponsive/m-p/7499325#M27181

Just so you know this is only for the newer models with the Tobii Eye Tracking. This isn't a bug, it's a feature that unfortunately comes enable out of the box and isn't explained very well. This is why you'll see it works for some people after they've set up the eye tracking. Anyway follow the steps in the post above to disable Scroll at Gaze. I hope this helps! Good luck!

February 21st, 2020 22:00

I am also using Alienware M15 R2 and do not feel any problems with the touchpad. I think this problem is caused by Tobii Eye function, everyone should try disabling Tobii function!

 

====

1 Message

March 7th, 2020 22:00

Follow the instructions and fix the problem. After adjusting the Touchpad runs smoothly! Laptop Gaming cũ Dell Alienware always is number one!
Thank you very much!

====

No Events found!

Top