m15 R3, AWCC, spinning circle

aabudayyeh,

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Hi @jhen8458 welcome to this free user-to-user Alienware laptop discussion forum. 

Another AWCC version update has requested to be installed, but very reluctant because of the many failed updates that waste my time trying to fix. There is no-roll back option to an old version that I know works. 

The constant spinning circle usually indicates that Microsoft Store is not open or ready to provide the AWCC requested features. 

I had to uninstall and then reinstall. The exact thing I always have to do. 

Thanks for the replies 

Thanks for the reply. Is there any way to remedy the Microsoft Store issue when that happens to keep me from uninstalling?

I also have an A14 with a 6900XT and the rollback I was talking about was referring to that. When AWCC starts acting up on my desktop, it’s usually because AMD has just sent out a driver update. To “fix” the issue I have to rollback to an older version of my gpu driver. Thanks again. 

Hi @jhen8458 thank you for sharing question. 

The Dell AWCC application is not standalone. The Alienware Command Center Application was supposed to install a stable AWCC version, but it does not. My AWCC versions always fail to install with all four tabs ( Home , Library, FX , Fusion).

Dell Technical Support needs to get AWCC to install correctly. 

@DELL-Jesse L  @Dell-BradL @DELL-Cares 

Wrong, please delete.