7 Technologist

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6.1K Posts

January 16th, 2021 02:00

Hi @JKTPRO thank you for sharing update. 

This forum provides the option to share jpg images, etc. Click on the camera icon at the top of your posting window and either get the image or drop it into the camera window. 

7 Technologist

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6.1K Posts

January 16th, 2021 02:00

Hi @JKTPRO  thanks for sharing update. This is an image from my Alienware laptop that shows first boot option to be Windows Boot Manager. HDD1 should not be in your boot list.

Are you trying to create a work group privilege setting on your home computer? 

ePSA Diagnostics.jpg

4 Posts

January 16th, 2021 02:00

 

 

@Crimson WhatsApp Image 2021-01-16 at 16.09.04.jpegWhatsApp Image 2021-01-16 at 16.24.58.jpeg

4 Posts

January 16th, 2021 02:00

Thank you, I will try via the F2 option, under the F12 option it was not there, will try list the pictures again if F2 does not work.

Oh yeah, all of this started when I added another user to windows, something is messed. Will update later. 

7 Technologist

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6.1K Posts

January 16th, 2021 02:00

Hi @JKTPRO  welcome to this user to user form. This is not Dell Support. Thanks for your hyperlinks to images, unfortunately there is no image on these webpages, they are just black screens. Did you click on the "share these images" option? 

Seems your m15 R3 BIOS is not communicating with the OS (C:) boot drive during the boot process. This is not a new problem and there is a Dell Knowledge Base Webpage that offers advice. 

Please hold down the F2 key during start-up, when the BIOS menu appears, have a look at the BIOS Boot list of options and reinstate your OS (C:) drive to be the first boot option in this list. 

Please share an update. Thank you. 

4 Posts

January 16th, 2021 22:00

@crimson

The problem started when i added a user to this laptop, for some reason i now have a working Boot that i can only manually select using F12 at start up. The regular windows Boot gets stuck in recovery mode.

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