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May 4th, 2023 18:00

m15 R3, HDMI out not working

Alienware m15 R3

Alienware m15 R3

To whom it may concern,

For the past 3 days all of a sudden my Alienware HDMI stopped working. I've tried the following troubleshooting methods already but doesn't seem to work anything:

- Making sure if the HDMI cable is ok by connecting it to other laptop [Cable is OK], purchased 2 different cables Belkin, Amazon Basics, SONY. All of them working with my other laptop but doesn't seem to work with Alienware.

- Making sure to select HDMI source in my monitor.

- Tried forcing to detect Monitor in Windows Settings.

- Tried Pressing Fn+F8 and Windows Key+P to select either Second Display, Duplicate Extend.

- Tried completely Uninstalling Intel UHD and Nvidia Graphics drivers.

- Tried Updating the BIOS to latest 2023 version.

- Completely Wiped and re-installed Windows 11 from scratch but still nothing.

Note that when I plug in the HDMI in my alienware laptop the monitor detects and says "HDMI Input detected" but then it says "No Signal detected".

If I remove the HDMI cable from my laptop the monitor displays "No Input Found".

If anyone could really help me on this, I've tried all above. I would really appreciate.

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August 31st, 2023 08:57

justwaleedm,

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session.

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