Unsolved
1 Rookie
•
3 Posts
0
159
September 1st, 2023 17:36
m15 R4, I can't install AWCC
After the last update, the AWCC (Alienware Command Center) went crazy! It kept trying to download and install. I uninstalled the AWCC to get out of this situation and I want to install it again. But it won't install, it gives an error.
Moreover, I uninstalled it with my fan speed set to the highest level, so my ears started to suffer.
https://docs.google.com/document/d/1mNEPJG0iBFJvOSf9njVef_NyaVSXr96bXI6o8j2iM88/edit?usp=sharing
This link have diagnostic error message
No Events found!
crimsom
7 Technologist
•
6.1K Posts
0
September 1st, 2023 18:29
Hi knygkhn welcome to this free user-to-user Alienware laptop discussion forum.
Please share Alienware Model & Revision number, example x17 R2. Please share operating system, example Windows 11 Home. Please share Dell warranty status, example Premium Support Plus.
.
Many users have this problem after the Dell SupportAssist application attempts to install the Dell Alienware Command Center (AWCC) Application - Full Installer - A00. The Dell AWCC update fix/solution is elusive. Start by removing the AWCC using Revo Uninstaller Free and then Advanced Scan to remove multiple files, folders, and/or Registry entries left on your system. The Uninstaller module is Revo Uninstaller's primary feature for situations when a program won’t uninstall normally or when you have some doubts that a program has not been uninstalled completely. Download Revo Uninstaller Free - Remove unwanted programs easily. Remember to Restart (not Shut Down) to save change to the operating system, before attempting to install AWCC again.
(edited)
knygkhn
1 Rookie
•
3 Posts
0
September 1st, 2023 20:51
@crimsom
This program doesn't see AWCC
windows 10, alienware m15 r4, I don't have warranty status
crimsom
7 Technologist
•
6.1K Posts
0
September 2nd, 2023 06:51
Hi knygkhn thank you for sharing update. Please try to install old AWCC version you know works.