Unsolved
This post is more than 5 years old
9 Posts
0
1748
April 19th, 2019 03:00
m15, TB15 Dock USBC stations, working?
Hi,
I have docstation TB15 USBC and I used for xps 9560 with power ac 130W. Then now i have alienware m15 powerac 180w can I it used dockstation and works ?
THanks for the answers.
0 events found
No Events found!
DawEagle
9 Posts
0
April 19th, 2019 05:00
jphughan
11 Legend
•
14K Posts
•
79.9K Points
0
April 19th, 2019 05:00
You should be able to just contact Dell Support the same way you would for other issues with your laptop. Check your dock to see if it has a Service Tag or Express Service Code printed on it somewhere. If it does, have that ready when you contact them.
jphughan
11 Legend
•
14K Posts
•
79.9K Points
0
April 19th, 2019 05:00
The docking station won’t charge the M15 because the M15 requires more power than can be delivered over USB-C, so you’ll need to keep the M15’s AC adapter connected directly to the system, but the dock should work otherwise. However, the TB15 was recalled by Dell a long time ago due to severe and widespread hardware failure and stability problems, and Dell provided free exchanges to the newer TB16 model for everyone who had a TB15. If you still have a TB15, I would contact Dell to get it exchanged.