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1 Rookie
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December 26th, 2025 05:04
m17 laptop not connecting to internet
Got a m17 laptop that I've had since probably 2020. It suddenly is not connecting to internet. I've tried with WiFi and Ethernet cable. My network shows the laptop. But m17 keeps saying no Internet connection. I cannot figure out how to resolve.
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Marina_
1 Rookie
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8 Posts
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December 26th, 2025 06:57
You can approach this from two angles:
1. Determine the status of the network signal light, the Ethernet port has green and orange lights:
1) The green light is the connection indicator, when lit, it indicates a normal network connection.
2) The orange light is the signal indicator:
a) Flashing: Normal signal;
b) Off: No signal;
c) Steady on: Signal short circuit.
2. Locate the network adapter in your computer's Device Manager, uninstall it, and then restart your computer.
This is what the mokin brand customer service representative taught me, and it successfully resolved my issue that computer couldn't obtain network connection via Ethernet cable, hope can help you!
GauravSyst
2 Intern
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270 Posts
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December 26th, 2025 07:50
Well do the following:
anne_droid
3 Apprentice
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1.2K Posts
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December 26th, 2025 09:54
Hi
An oldie, but still maybe relevant...
anne_droid
3 Apprentice
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1.2K Posts
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December 26th, 2025 10:32
Hi
I would try a few commands to establish .....
IP address, Default Gateway etc.
Like the example above.
Common factors are the default Gateway, the DNS servers.
So if you type
ipconfig -all >>C:\conf.txt (ipconfig /all perhaps)
there is a possibility that all the details will be created in a TXT file you can open, copy and paste with NotePad.
If in doubt please ask.