m17 R1, AWCC, the wizard was interrupted problem

Hi @Abduism welcome to this free user-to-user Alienware laptop discussion forum. 

Does the @Dell-BradL solution work for you, see Solved: Re: m15 R7, wizard interrupted before AWCC installed - Dell Community.  

I have the same problem. AWCC was working correctly, it autoupdated today and FX lights stopped working. I tried to download the last AWCC Full Installer and all i get is "the wizard was interrupted before alienware command center package manager could be completely installed".

I tried to uninstall everything related to AWCC with Revo Unistaller and nothing. The installer (Alienware-Command-Center-Application-Full-Installer_3K2KJ_WIN_5.5.46.0_A00) always fails with the error "the wizard was interrupted before alienware command center package manager could be completely installed".

Nope. I have tried both february and march versions.

Try to install Alienware OC Controls. The version that goes with AWCC 5.4.35.0 is:

Alienware-OC-Controls-Application_RW4YJ_WIN64_1.3.68.1380_A01.EXE

I can reinstall AWCC 5.4.35.0.  But when I get into AWCC, Thermal and Overclok keep loading.  Any solution?

Yes I have installed 1.3.68.1380 but the situation remains the same.

I've tried everything in this thread so far. No luck.

I believe you are almost there. At least you managed to install AWCC (although it is an older version). What i would do is to uninstall AWCC again with all it's related components and try to install it again (because the problem that you had in the begining may be already solved). I would use revo uninstaller and follow this instructions from Dell:

https://www.dell.com/support/kbdoc/es-es/000178439/how-to-remove-and-reinstall-the-alienware-command-center?lang=en

Once you have uninstalled everything, restart Windows and this time, try to install AWCC from the Microsoft Store following this link:

https://apps.microsoft.com/store/detail/alienware-command-center/9PMHP03NJ9QP?hl=es-mx&gl=mx

This has been the way i managed to get the very latest version of AWCC working on my Alienware m15 r6.

Good luck

Try to uninstall everything related to AWCC using revo uninstaller and follow this instructions from Dell to clean any leftover file:

https://www.dell.com/support/kbdoc/es-es/000178439/how-to-remove-and-reinstall-the-alienware-command...

Once you have uninstalled everything, restart Windows and this time, try to install AWCC from the Microsoft Store following this link:

https://apps.microsoft.com/store/detail/alienware-command-center/9PMHP03NJ9QP?hl=es-mx&gl=mx

Good luck

I have installed the new version 1.3.68.1380 but the problem still persists: I have installed the new version 1.3.68.1380 and it still persists.

The problem still persists.  I search some articles saying the root cause is likely the 22H2 update will clash with AWCC.  I remember before my upgrade to Win 10 22H2 there isn't such error.

Update: could start AWCC now… but 2 new issues:

(1) it’s missing frequency  info from CPU/RAM it seems… shows 0

(2) Also I cannot adjust any Power settings or establish any profile.

Seems like something is missing to get AWCC understand my intel hardware, right?!

please help

I managed to uninstall AWCC / module mgr, etc

I also downloaded and installed v.5.5.35…. Successfully, but when I open AWW, it hangs up in installation/initialization process (circling white dots and app stays greyed out… any idea how to figure out the issue?!