m17 R3, heat issues

Question

Alienware m17 R3, is this a common issue with heat? This laptop gets so hot while playing even mild games that I can't even have it sitting on my lap without burning. Also the keyboard gets so hot you can barely type. It's gotten so bad I have the laptop now sitting on a hefty cooling pad (barely helps) and then keyboard, mouse and monitor all ran to it like a desktop because it's un-usable as a laptop. Really annoyed I spent thousands for this and frankly end up using it more like a desktop because of this crazy heat!

crimsom · Answer

Hi @RandallC79 welcome to this free user-to-user Alienware laptop discussion forum.

Alienware laptops are designed for high performance and get hot, but should never exceed 100 Celsius = 212 Fahrenheit. Remove Base cover to ensure that fan blades and vents are free of dust and debris.

When internal cooling becomes a problem, this might be fixed by thermal repasting the gap between CPU & GPU and laptop cooling pipes. Alienware: Thermal Repasting - YouTube

RandallC79 · Answer

I've taken it apart and cleaned it and all looked good, barely any dust build up.  I haven't done the CPU & GPU repasting.  Which I might have to look at doing at this point.

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