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November 21st, 2021 21:00

m17 R4, broken Thunderbolt installation package

Hello,

There is an error in recent (11/5/2021) Thunderbolt Controller Driver installation package "Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1.41.1193.0_A11.EXE" for Alienware m17 R4.

Installation ends with the "Error 0x80070643: Failed to install MSI package". I believe that the reason is that file "Thunderbolt(TM) Software Installer.exe" in the package is corrupt.

Dell please fix the issue. Same problems with this update for other laptops, e.g. Inspiron.

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December 4th, 2021 12:00

It looks like that on my machine the Intel Thunderbolt update was installed  through Windows update service earlier in November 2021. Because of that the system didn't apply "Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1.41.1193.0_A11.EXE" for Alienware m17 R4 package. Thunderbolt_update.PNG

Strange that output was "Fatal error". I would expect something like "same version already installed"

Thunderbolt_update_error.PNG

 

 

 

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