Unsolved
13 Posts
0
596
April 17th, 2023 21:00
m17 R4, Windows 11, AWCC issues
2 year warranty expired March 23, 2023.
From Mid of April, my AW Control Center stopped operating correctly. From a new start, my FX (color scheme) didn’t load and showed rainbow color change scheme (default).
When trying to load control center through the link ( tile ) in My Alienware, the according tile was gone?! and when opening My Alienware link, it shows an Net command (net.exe) allowance pop up which wasn’t there before?
When searching for AWCC I found the App nevertheless and could load my profile.
Questions:
1. I haven’t changed anything actively, what could have caused those issues?
2. I uninstalled (1) AWCC (2) AWCC module manager (3) My Alienware
3. How do I reinstall these apps correctly again (especially how to get AWCC to show up in My Alienware again)
4. How to get rid of the Net command pop up at My Alienware launch again?
Thanks to all
crimsom
7 Technologist
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6.1K Posts
0
April 17th, 2023 21:00
Hi @c73aver welcome to this free user-to-user Alienware laptop discussion forum.
Please click on Product Support so that Dell can identify your system, so that its Model and Revision number can be shared, example x17 R2. Please share operating system, example Windows 11 version 22H2.
Please use key combination of Shift + S + Windows to capture image of Net command (net.exe) allowance pop up and share in next message by clicking on camera icon. Thank you.
GauravSyst
2 Intern
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263 Posts
0
April 18th, 2023 01:00
Well you can try these fix it might help you in fixing the issue.
1.Change the Service to Automatic
2.Disable Third-Party Applications
3.Repair .NET Installation
4.Reinstall AWCC.
c73aver
13 Posts
0
April 18th, 2023 12:00
Thanks GauravSyst,
(1) Service (AWCC) is set to ‚Auto delayed start‘ by default…
(2) Not much running on my system and issues occurred recently… I think the auto update of CC or Windows may have caused the issue…
(3) .Net Frameworks 3.5 has been installed by Total war game (through steam) some week ago…
HOW do I repair that?! Just reinstall?!
(4) are there any issues with the latest version (… 45…)?! and Win1122H2?! Saw some comparable post before…
thank you
c73aver
13 Posts
0
April 18th, 2023 21:00
Here‘s the screenshot and System Info:
Alienware m17 R4
Win11 22H2
hope that helps…
c73aver
13 Posts
0
April 21st, 2023 23:00
I successfully uninstalled AWCC and reinstalled version 5535xx successfully.
Now the issue is:
- AI successfully uninstalled a WCC and reinstalled version 35 successfully.
Now I encountered two new issues
- WCC can’t read my CPU RAM frequency anymore just shows 0!
- AWCC can’t set any Powerprofiles, if I click on New profile CTD
- I cannot find My Alienware application for download
Any support welcome
c73aver
13 Posts
0
April 23rd, 2023 00:00
Anyone?????