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March 26th, 2025 08:34
Re: x17 R2, power on issue, 7 service requests
<Do not start multiple threads for same issue. Merging toyour original thread. DELL-Admin>
sent to the depot 5 times. 2 in home service visits. and it still does not work. 4 motherboards. cables. power distribution board? paper weight. Dell has been no help. started 12/20/2024... and continues today? 3 months to fix a computer? lost my $99 upgrade from microsoft to windows 11 pro.. seems they use the serial number from the motherboard to certify?
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ejn63
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27.5K Posts
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March 26th, 2025 12:45
Call and ask for a replacement system.
bklynbob
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9 Posts
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March 26th, 2025 15:19
@ejn63 I did like last month. after the 3rd motherboard and windows reinstall. told NO. sent a snail mail to round rock TX never heard <Profanity is not allowed. DELL-Admin> from them. this will be my last dell after 30 years with dell what a shame.
(edited)