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July 19th, 2020 12:00
Replacing an Order - Alienware Graphics Amplifier is faulty, how do i replace it?
The PSU of my AGA is faulty, and i'd like to return and get a replacement for the order i made. What are my options?
Do i have to return what i have, get the refund, and buy a whole new AGA? Or is there a way to automatically get a replacement without having to go through the purchase process again?
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A51-06
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July 19th, 2020 15:00
Just call dell and put it back inside the package and ship it back to where it came from. Before that just call them and say it’s faulty.
MiracleMonty
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July 19th, 2020 12:00
For extra context: this was an online order, not in-person in any way.
Mary G
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July 19th, 2020 17:00
You will get a return label when you call Dell tomorrow. Do not send it back without authorization.
This is a user to user forum so we can't help.
A51-06
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July 19th, 2020 17:00