Unsolved
3 Posts
0
417
April 9th, 2023 12:00
Screen Flicker M15
I have this issue from last week I don't know what can I do with this.
also I want to ask how can I check if my warranty is still working because I lost receipt for this laptop.
how can I fix this please.
I have exams and many of homework's I have to finish then.
thanks
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ejn63
10 Elder
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30.2K Posts
0
April 9th, 2023 13:00
If you're the registered owner, you can look up your warranty with the service tag number at dell.com/support. If you purchased from a third party or used, you will need that receipt to register the system.
Meanwhile, run a screen diagnostic - hold the D key through powerup. Does the same fault show on the test screens, or do they appear without the same fault?
Fars_m
3 Posts
0
April 12th, 2023 06:00
Hello,
Thanks for you help, and I bought it from third party last year and I lost my receipt.
for the screen diagnostic its showing the same flicker.
I tried to update the Graphic card, but its not working
crimsom
7 Technologist
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6.1K Posts
0
April 13th, 2023 04:00
Hi @Fars_m welcome to this free user-to-user Alienware laptop discussion forum.
Thank you for sharing good opening post with image.
Please have a look at options within [SOLVED] Dell Laptop Screen Flickering - Driver Easy.
Please use HDMI cable to connect laptop to external TV or Monitor. Does the same fault persist on external screen?
Fars_m
3 Posts
0
April 14th, 2023 15:00
Hello,
actually I tried to connect it to another monitor and it works fine,
the problem is the screen of my laptop
Fouadz
1 Message
0
April 14th, 2023 17:00
Same thing happened to me but with a different laptop, were you able to fix it or are you going to send it to technical service?