Unsolved

Closed

3 Posts

417

April 9th, 2023 12:00

Screen Flicker M15

I have this issue from last week I don't know what can I do with this.

also I want to ask how can I check if my warranty is still working because I lost receipt for this laptop.

 

how can I fix this please.

 

 

I have exams and many of homework's  I have to finish then.

image.jpg

 

 

thanks

10 Elder

 • 

30.2K Posts

April 9th, 2023 13:00

If you're the registered owner, you can look up your warranty with the service tag number at dell.com/support.  If you purchased from a third party or used, you will need that receipt to register the system.

Meanwhile, run a screen diagnostic - hold the D key through powerup.  Does the same fault show on the test screens, or do they appear without the same fault?

 

3 Posts

April 12th, 2023 06:00

Hello,

 

Thanks for you help, and I bought it from third party last year and I lost my receipt.

 

for the screen diagnostic its showing the same flicker.

 

I tried to update the Graphic card, but its not working

7 Technologist

 • 

6.1K Posts

April 13th, 2023 04:00

Hi @Fars_m welcome to this free user-to-user Alienware laptop discussion forum. 

Thank you for sharing good opening post with image. 

Please have a look at options within [SOLVED] Dell Laptop Screen Flickering - Driver Easy

Please use HDMI cable to connect laptop to external TV or Monitor. Does the same fault persist on external screen? 

3 Posts

April 14th, 2023 15:00

Hello,

 

actually I tried to connect it to another monitor and it works fine,

image.jpg

 

the problem is the screen of my laptop 

1 Message

April 14th, 2023 17:00

Same thing happened to me but with a different laptop, were you able to fix it or are you going to send it to technical service?

No Events found!

Top