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3 Posts
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1073
June 27th, 2018 04:00
Scrn dims - BUT NOT TO BLK - returns when camera sees motion
Both the screen and the keyboard fad to dim - Not Black -. When I move so the camera see motion the screen and keyboard return to "my normal" which is full on. All settings as set to disable any screen dimming features. This just stated after a recent update so it could be related to that.
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Eimy_B
6 Operator
•
4.4K Posts
1
July 5th, 2018 11:00
Check tobii settings and disable any related to inactivity. Otherwise, system restore back to before the issues started.
Eimy_B
6 Operator
•
4.4K Posts
0
June 27th, 2018 10:00
Hi @Snitz15,
System model and revision?
Snitz15
3 Posts
0
July 3rd, 2018 06:00
Alienware 15 R3
OS Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
BIOS Version/Date Alienware 1.1.6, 5/12/2017
SMBIOS Version 3.0
Snitz15
3 Posts
1
July 10th, 2018 05:00
Thanks, that nailed it.
This is the first time I have used this type of forum to solve an issue. I was pleasantly surprised not just at quick turnaround on the question but also in getting a concise a correct answer. I have, in the past gone to sites where users express “opinions” on how to correct an issue. In this case, your suggestion was not your opinion, it was a quick and accurate answer.
A.W. did an update about 2 week ago and that is about when this issue started. The opt was set to on with a 10 second timer. It is a fun feature but it can get a little annoying. Since the max range is only 60 seconds I have turned it off. I can understand that is could save a bit of power and possible extend the life of my florescent bulb. But with only 60 seconds as a max it is not very practical. I would use the feature if the time limit could be set to say 4 or 5 minutes. Maybe in the next revision.
I really like my AW-PC. I use it for industrial machine control software development and it rocks. I also use VMware and I can have two guest systems open as well as a host and it functions both quickly and smoothly. I could have more systems open but I only have 16 g-bytes installed and don’t really need more then two open at a time.
Thanks again for the quick and correct response