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February 26th, 2024 06:37

Service Contract Expiry

I might be a bit naive here, and apologies if this is a stupid question, but if I do not renew my Service Contract with Dell does that mean I no longer get any software (drivers ect) upgrades for my Alienware

 X17 R2 from them?

Any advice or help would be appreciated.

Cheers.

Paul,NZ.

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23.1K Posts

February 26th, 2024 12:07

No, those will remain available.  Any repairs post-warranty are pay per incident though.

February 26th, 2024 21:15

@ejn63​ Thank you. I'll keep downloading any updates off the Alienware app then.

Appreciate your time.

Paul.NZ.

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