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April 14th, 2022 08:00
Warranty for Alienware
Hello,
I am currently studying in France (will be here for more 11 months) and I am really looking to get an Alienware Laptop, but I am really afraid that when I return to my country (Brazil), the warranty or if I have any issues with the laptop I won't be able to get it fixed, can someone answer me if I can get a warranty when I go back to Brazil? Or what should I do in this case?
Thank you.
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ejn63
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April 14th, 2022 08:00
In order to transfer the warranty, the system must be upgraded at purchase (extra cost) to onsite service -- the basic 12 month warranty covers only the country of purchase. The other requirement is that the system must be sold in the Brazil market -- if it is not, the warranty cannot be transferred.
crimsom
9 Technologist
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6.1K Posts
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April 14th, 2022 12:00
Hi @Krowck welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Premium Support Plus provides International Support and Personalised help and repairs, they come to you.
Ask Dell International Support if your system qualifies for Premium Support Plus.