This post is more than 5 years old
1 Rookie
•
4 Posts
0
1009
August 27th, 2019 14:00
Why my external monitors dont work properly?
I have three external monitors connected to my Alienware m17 r5 and two of them work properly and one of them doesn't ( the color is blue-ish and greenish), you could see it that something is wrong.
I tried different ways by doing it manually and it doesn't change anything or trying to change the cables from HDMI to VGA and still doesn't work.
One of the external monitors is connected directly with HDMI on the laptop and this is one of the monitors that i never have an issue and the rest two are connected through my docking station C-type (one DisplayPort and one HDMI). The ones that are connected with docking station those are the one that I have a problem. One of them has wonderful color and the other one is that doesn't work good and when I remove the one that has good colors automatically the bluish and greenish type of view jumps to the other one.
In the invidia control panel, the monitors that are connected through docking station are not shown at all.
I tried with updates and erasing the panel but nothing changes.
Please help, I would be so grateful.
Thanks
0 events found
Eidrizi
1 Rookie
•
4 Posts
0
September 4th, 2019 01:00
I bought the Dell docking station and now it works, thank you.
jphughan
11 Legend
•
14K Posts
•
79.9K Points
0
August 27th, 2019 20:00
What specific docking station model are you using, and what resolution(s) are you running on each of the displays?
Eidrizi
1 Rookie
•
4 Posts
0
August 28th, 2019 08:00
i-tec USB-C 4K Metal Low Profile Docking Station 1x HDMI 1x VGA 1x DisplayPort 1x Ethernet GLAN 1x 3.5mm Audioout 2x USB-A 3.0 1x USB-A 2.0 1x USB-C P is the docking name and specification.
One of the screen is on 1929x1080 and the other one is 1920x1200.
Thank you
jphughan
11 Legend
•
14K Posts
•
79.9K Points
0
August 28th, 2019 16:00
Ok, I’m not familiar with that specific docking station, but a USB-C docking station would be able to get enough bandwidth out of the system to run dual 1920x1200 displays. (For dual displays with higher resolution, you’d need a Thunderbolt dock, which is why I asked the question.) Unfortunately I don’t have any immediate suggestions in that case, except to update your GPU drivers and dock firmware if you haven’t already.
Darkangel007
1 Rookie
•
22 Posts
0
August 29th, 2019 15:00