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February 17th, 2024 15:40
x17 R1, AWCC and Killer constant crashes
My Alienware x17 R1 laptop has multiple blue screens every week. When I look at the Reliability Monitor these crashes are usually accompanied by a Killer xTend Utility Service failure. Also there are AWCC (SupportAssist) failures nearly every day.

My Killer device is "Killer Wi-Fi 6E AX1675w 160MHz Wireless Network Adapter (210D2W)
The Driver version is 22.250.0.4 dated 7/26/2023 by Intel
This is the most recent Driver on the Dell support page, though Intel does have a more recent version on their site.
My Support Assist version is 4.0.9.0.
What could I do about this? I do have a dmp file, and an export of the reliablity monitor report.
Reliability Monitor Report - XML File
My DMP file is 3GB,
But I did run the Windows Debugger on the dmp file and this link is the output of that:


