Hi @patbeerman4ever welcome to this user to user discussion forum. This is not Dell Support. 

At splash screen, press and hold down the F12 key to enter boot menu, use up and down keys to select Diagnostics and press Enter, run ePSA Diagnostics to test hardware. This will take about 20 minutes. When tests complete, click on icon in bottom RH corner to enter test menu. Click on option to save test results, you will need this as evidence that this system has faults.

Open your online Dell account and ask Dell Support to create Service Request for you. Say you have days old system, ePSA test result of faults and that online help desk did not fix faults. Within the first 30 days Approval duration you have option to request new replacement system (be very clear that you want a specific specification) or a full refund. Dell Refund policy, New vs Refurbished If new replacement is your remedy, your Dell warranty continues to be active and you may not get a new replacement. After first 30 day approval, the first year basic Dell Warranty kicks in, and repairs may be undertaken using refurbished parts, etc. 

Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you. 

Everything checks out with the webcam but it doesn't work at all unfortunately. I chose to just get another one rather than deal with a repair given how new it is.