x17 R2, Nvidia control panel black screen

Since this issue occurs with the NVidia driver have you tried the Dell driver dated April 24 of 2023 as posted here.

Hello,

I just tried downloading the driver on the website. It was working fine for the older version but as soon as i update to the latest version, upon installation my screen flickering and when the installation complete my screen completely goes black. I didnt get this when i install the driver on nvidia website.

Hi @equinox56 welcome to this free user-to-user Alienware laptop discussion forum. 

Please install the Alienware x17 R2 customised drivers supplied by Dell. NVIDIA GeForce RTX 3060/3080/3070 Ti/3080 Ti Graphics Driver | Driver Details | Dell US. 

Hi @equinox56 thank you for sharing update. Please install the NVIDIA GeForce driver that you know works on your system. 

Hello @crimsom ,

So I updated my driver to the latest version but I still have my issue. When I change display mode from Automatic/Optimus to NVIDIA GPU ONLY, I still get a sound then my screen goes black.

Hello @crimsom ,

Which version should I donwload if the latest doesn't work?

Hi @equinox56 thank you for sharing update. Please install the NVIDIA GeForce driver that you know works on your system. 

Hey Equinox- I have the same issue with my X17R2 and it's very annoying. I had to go back to Nvidia Driver 531.79 to get the Advanced Optimus (automatic switching) or even default setting the dGPU to be on in NVIDIA Control Panel, to work without getting the black screen. Its absolutely ridiculous that Dell and NVIDIA can't get this worked out, when there have been 3 driver updates since that version. However, at least you know which one to install. You can get it from the search feature for drivers on NVIDIA's website. Hope this helps and we can get back on the latest drivers soon, again.

Hey @Joshienware 

It is just the latest driver that is not working or does it start from 535.98? I really hope Dell/Alienware and Nvidia can fix this as soon as possible. It has been almost 2 months for me. And there has been like 3 new drivers.

Note, I confirmed this is still occurring with 536.40.

I am having this exact issue (GPU Only mux not working with latest NVidia driver) with this exact laptop (X17 R2). That's two confirmed cases. 

Can we get an ETA on when Dell/NVidia will fix this?

I reverted to the Dell version: NVIDIA-GeForce-RTX-3060-3080-3070-Ti-3080-Ti-Graphics_MF9CJ_WIN_31.0.15.2879_A07_02

This version works, but obviously we need the latest drivers for new games (e.g., trying to play SW Survivor, you will receive an error message that you should upgrade your driver due to errors with the legacy driver).

Are you able to use the driver 536.23 on this version? Can you change display setting from optimus to NVIDIA GPU only?

I have been having this same problem since May. I have tried every game ready driver after 532.03. When going GPU only I get the black screen or it just freezes. Only workaround I have is reverting to 532.03.

X17R2 with 3080ti

I can confirm that this issue has not been resolved in the latest Nvidia release.  I sure hope Dell works with them to figure out what is going on.