I just had same issue today at customer with same version 6.0.101.65. Avamar DT/LT web login is enabled and all services are up but when you press on client Restore... or Backup... it doesnt open a website. Then i checked Console Log from client and found that there is an error saying that "HKEY_CURRENT_USER>SOFTWARE>CLIENTS>STARTMENUINTERNET" does not exist in registry. So created an entry manualy checking from other PC and it worked. Client was WIN7.
When you create key StartMenuInternet in registry there is allready (Default) value string in it so just modify it and write in value data for example: FIREFOX.EXE or IEXPLORE.EXE
Ramunas2
10 Posts
0
December 15th, 2011 05:00
Hi,
I just had same issue today at customer with same version 6.0.101.65. Avamar DT/LT web login is enabled and all services are up but when you press on client Restore... or Backup... it doesnt open a website. Then i checked Console Log from client and found that there is an error saying that "HKEY_CURRENT_USER>SOFTWARE>CLIENTS>STARTMENUINTERNET" does not exist in registry. So created an entry manualy checking from other PC and it worked. Client was WIN7.
Hope it helps
Sandeep_Sinha
307 Posts
0
December 12th, 2011 02:00
Hello Seabstien,
Are you getting any error, and can you please attach screenshots
Thanks,
Sandeep
broeste1
153 Posts
0
January 4th, 2012 02:00
Hi Ramunas, can you please provide me with the what values I need to create in the registry?
Ramunas2
10 Posts
0
January 4th, 2012 02:00
When you create key StartMenuInternet in registry there is allready (Default) value string in it so just modify it and write in value data for example: FIREFOX.EXE or IEXPLORE.EXE