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3 Posts

2803

December 11th, 2011 08:00

avamar client backup retore web interface doesn't open .

HI,

Sorry for my english .

I have a problem with avamar client 6.0.101.65

When I click on the Backup or Restor on my client Icone, i have don't the web intreface open.

My client has rthe right for Backup/restore action in the server manager.

Thank for your aide.

Seabstien

10 Posts

December 15th, 2011 05:00

Hi,

I just had same issue today at customer with same version 6.0.101.65. Avamar DT/LT web login is enabled and all services are up but when you press on client Restore... or Backup... it doesnt open a  website. Then i checked Console Log from client and found that there is an error saying that "HKEY_CURRENT_USER>SOFTWARE>CLIENTS>STARTMENUINTERNET" does not exist in registry. So created an entry manualy checking from other PC and it worked. Client was WIN7.

Hope it helps

307 Posts

December 12th, 2011 02:00

Hello Seabstien,

Are you getting any error, and can you please attach screenshots

Thanks,

Sandeep

153 Posts

January 4th, 2012 02:00

Hi Ramunas, can you please provide me with the what values I need to create in the registry?

10 Posts

January 4th, 2012 02:00

When you create key StartMenuInternet in registry there is allready (Default) value string in it so just modify it and write in value data for example: FIREFOX.EXE or IEXPLORE.EXE

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