UNSOLVED

jorge_duran

updated

13 years ago

1

3231

July 26th, 2013 04:00

AX4-5F8 - Flare OS Disk Replacement

Hello,

I need to replace the Bus0 Enc0 Dsk2, the disk is part of Flare OS in AX4-5F8 (version 2.23.50.5.707).

After disk replacement without any special procedure (only take out the failed disk and insert the new disk). But after that the disk is showing "Misplaced" status.

0   0   2   2   0   7.2K RPM   1000 GB   939194   SATA  ATA-ST   9QJ84KYA   DG118032589   005048831   300J   Misplaced   

I tried to replace the disk with two differents disk, usign a right model (checking the Disk Matrix document).

Customer has not installed the NST ("Navisphere Service Taskbar) to follow the Disk Replacement Wizard. My question is:

Q.- What is the right action plan to replace a Flare OS disk?

Q.- Is mandatory follow the disk replacement wizard using the NST?

Thanks in advance.


Regards,
Jorge