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March 11th, 2022 08:00
Adding 2FA or risk-based authentication
Hello,
I noticed that Dell doesn't support 2FA and was wondering if you'd consider adding it to make accounts more secure.
If not 2FA, I've heard of risk-based authentication where suspicious logins (e.g., if a user typically logs in from Chrome in the United States, and suddenly someone tries to log in from Firefox somewhere in Europe) are automatically blocked by requiring an OTP that was sent to the account owner's email, regardless of whether the user has opted into MFA.
Is this something you would consider adding? And if not, why? I'm not sure of the realities of implementing such features and would like to know more.
Thanks, and I apologize if this was the wrong place to ask this.
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DELL-Cares
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March 11th, 2022 08:00
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Dnev
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November 28th, 2023 13:19
Three years later, and there's still no 2 Factor on my Dell account. It's crazy at this point that someone hasn't got this going. I have 2-Step on websites with far less compromising information...
Come on Dell, let's get it together and add this feature!