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1 Rookie

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2 Posts

23

October 12th, 2025 02:10

Cancel request for return!

Hi I want to cancel the request for return

Community Manager

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1.5K Posts

October 12th, 2025 02:10

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

1 Rookie

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2 Posts

October 12th, 2025 02:38

also There are some bumps in the back of the laptop, well at first I decide to return it, but I really like the design that xps have and I like dell, I have three dell laptop, but I just can't accept that I think I don't need to return it but can you give me some compensation for that?

10 Elder

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30.2K Posts

October 12th, 2025 13:26

If you're not completely happy with the system now, you never will be.  Return it if you still have that option.

No, there's no other compensation (and note that if it's an XPS, your next system won't be, as that model line is gone).

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