I had almost same problem when buying monitor with discount from french site of dell ... they started writing some weird emails referring to a wrong order number with asking to provide a fixed line number of the dekivery adress and company email or students card number which is very much like a spam or the kind ... afterwads they cancelled the order with suggestion to provide a bank wire payment instead of credit card...but discount is gone...come on Dell.. was it worth this EUR 90 of discount to cancel order?...shame!!!...luckily for me my payment transaction was cancelled and i didn`t go for buying MMF PC
Timiv
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2 Posts
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April 5th, 2022 02:00
After I posted this message here I was promptly contacted and the issue was resolved best way possible. Bravo Dell!!!
Timiv
1 Rookie
•
2 Posts
0
April 2nd, 2022 10:00
I had almost same problem when buying monitor with discount from french site of dell ... they started writing some weird emails referring to a wrong order number with asking to provide a fixed line number of the dekivery adress and company email or students card number which is very much like a spam or the kind ... afterwads they cancelled the order with suggestion to provide a bank wire payment instead of credit card...but discount is gone...come on Dell.. was it worth this EUR 90 of discount to cancel order?...shame!!!...luckily for me my payment transaction was cancelled and i didn`t go for buying MMF PC
good luck, Dell...