The rogers.com email is tied to user MOQ from 2003. The bell.net email is tied to the current user mquelch. So you have two user accounts. We can delete the old one.
I have an old email address in my community user account from my previous ISP and all email from this forum goes there. I need to change this email in settings but I am getting a pop-up saying "User account not created"
Can you tell me how to change my email address in settings?
Three years later i have the same problem and the "obvious prompts" still lead to various dead ends. Life is too short. Guess i must del my account and start over with another. Shoot, and i just made Copper too...
DELL-Chris M
Community Manager
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56.9K Posts
0
May 24th, 2015 14:00
The rogers.com email is tied to user MOQ from 2003. The bell.net email is tied to the current user mquelch. So you have two user accounts. We can delete the old one.
shesagordie
10 Elder
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46K Posts
0
May 23rd, 2015 14:00
Best to post this thread in the Customer Care Forum, here:
http://en.community.dell.com/support-forums/customercare/f/4674.aspx
Bev.
DELL-Chris M
Community Manager
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56.9K Posts
0
May 23rd, 2015 21:00
"but I need some help in changing my email address."
For what program?
mquelch
1 Rookie
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16 Posts
0
May 24th, 2015 10:00
I have an old email address in my community user account from my previous ISP and all email from this forum goes there. I need to change this email in settings but I am getting a pop-up saying "User account not created"
Can you tell me how to change my email address in settings?
Thanks
pea1052nut
1 Rookie
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121 Posts
0
May 24th, 2015 10:00
go to settings and follow the obvious promts
mquelch
1 Rookie
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16 Posts
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May 24th, 2015 10:00
I did that and I got a pop-up saying "user account not created"
mquelch
1 Rookie
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16 Posts
0
May 25th, 2015 12:00
Please delete the old user acoount
mquelch
1 Rookie
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16 Posts
0
May 25th, 2015 12:00
Please delete the old user account
DELL-Chris M
Community Manager
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56.9K Posts
0
May 26th, 2015 07:00
Done.
billwx
5 Posts
0
October 31st, 2018 23:00
Three years later i have the same problem and the "obvious prompts" still lead to various dead ends. Life is too short. Guess i must del my account and start over with another. Shoot, and i just made Copper too...
SamantaKreyg
2 Posts
0
February 15th, 2021 04:00
I used a corporate email with POP3 ( pop.gmail.com) and SMTP ( smtp.gmail.com) server and i have the same error. How can i fixed it?