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11398
December 29th, 2015 12:00
Cannot use multiple promo and advantage cards
Hoping someone at Dell can help me. I have 6 Dell gift cards that I'd like to use on a purchase of a laptop. Some are promo, some are advantage cards from purchases I've made this fall. However, when I try to order, I'm told I can only use 2 gift cards plus a credit card for remaining balance. I was instructed to call in and have the gift cards combined for use. However, the agent I finally reached in gift cards told me neither promo nor advantage cards could be combined. This doesn't seem to match what I see on the terms site seems to say I could use up to 5 cards. "Limit of 5 Promo Cards per order and per promotional offer for PC sales and limit of 10 Promo Cards per order and per promotional offer for electronic & accessory sales. Excludes Dell Advantage rewards". Can someone tell me how I may use at least 5 of my gift cards? I'd like to use them on a sale laptop before it goes off sale? Many thanks.



robert p
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December 30th, 2015 11:00
Hi Mark 465,
Thanks for posting.
The terms for use of Promotional Gift cards can be found here.
Using Multiple Cards
11. Dell will only accept a limited number of Promo Cards per purchase. Funds from Promo Cards cannot be merged with funds from any other Promo Cards or other Dell gift cards of any kind.
Hope this information explains things a bit better. Thanks.
Regards,
Robert