Hi, I'm sorry about the late response caused due to spike in volume. This is not the experience we would want our customers to go through. Do not worry, we are here to help. I request you to direct message us the proof o payment along with your phone number, region, registered owner's name and email ID so that I can have my internal team look into this for us.
HieuUong
3 Posts
0
September 7th, 2020 06:00
This issue has not been solved. I just want to get refund as it has been 2 months now. Anyone here can help me out? I am hopeless................
DELL-Cares
Moderator
•
27.6K Posts
0
September 7th, 2020 10:00
Hi,
I'm sorry about the late response caused due to spike in volume.
This is not the experience we would want our customers to go through. Do not worry, we are here to help. I request you to direct message us the proof o payment along with your phone number, region, registered owner's name and email ID so that I can have my internal team look into this for us.
Regards,
Pamyaphi
HieuUong
3 Posts
0
September 7th, 2020 23:00
Could anyone message me privately? I will provide all of the information to you. Thank you