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3 Posts

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September 22nd, 2025 06:30

clarification about return

 bought my laptop 2days ago from the official dell website and when I charged it for the first time I charged it, it got really hot so hot . I thought maybe that's normal for the first time, but it's the third day and the fans are still always running and it keeps producing heat even when I'm just watching a movie. I bought this laptop for 80,000 and I don't know what to do. I thought to check for one more day but I am so worried I want to return my product .is this reason enough to return because i really worried by looking this heat at the back of laptop

Community Manager

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1.5K Posts

September 22nd, 2025 06:40

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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