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October 8th, 2025 18:07
Complaint
Hi, I’d like to file an official complaint about a frustrating service experience. Could you let me know how to proceed? I am unable to send DELL-Cares a direct message.
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DELL-Cares
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October 8th, 2025 18:21
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.