Dell Refuses to Honor Warranty, False Liquid Damage Claim

The Inspiron laptop I purchased from Dell never worked because of a hardware issue. It died during set-up and was promptly packed up and put away. I never even got to use it. This laptop was never exposed to any liquids. 

Dell instructed me to take it to a repair center (UBreakiFix), which I did. They denied the technicians request for parts twice, and then told me I needed to mail it to the Dell repair center. Fine. The diagnostic report, which I've attached a photo of and showed to Dell, clearly states no water damage and that the laptop is in good physical condition. 

Dell repaired the laptop and claimed that there was water damage which is not covered under the warranty.

They sent photos of this alleged damage which do NOT actually show any water damage, and the representative I spoke with ADMITTED this during our chat. He said "while it's not visible in the images, our team has confirmed that the components are damaged causing the issue."

As many of you may already know liquid indicators on motherboards are notoriously unreliable. They can trip from normal humidity and Dell techs often misinterpret manufacturing residue/corrosion as water damage to avoid warranty costs. 

Under the Magnuson-Moss Warranty Act, Dell has the burden of proof to show that alleged consumer-caused damage e.g. liquid exposure actually caused the failure. The authorized service partner that they sent me to inspected the laptop and found the system in good condition with no water damage, the Dell representative admitted himself that the photos of the damage they sent do not indicate or proof any water damage. Yet they refuse to cover the cost of the repair under the warranty.