Unsolved

1 Rookie

 • 

4 Posts

15

August 14th, 2025 03:38

Dell Rewards wrong location

I've noticed a few others with the same issue on the forum - I'm in Canada but my rewards account is in the US (error message below). I need support in changing the location so my rewards can be applied for my online order.

​You are a Dell Rewards member of US region or country. Your Rewards will not be applicable in this country or region you logged in. Please verify the domain and switch account.​​ ​

Community Manager

 • 

1.5K Posts

August 14th, 2025 03:38

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

1 Rookie

 • 

4 Posts

August 14th, 2025 18:10

@DELL-Cares

hi there, can you assist now?

Top