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April 5th, 2016 18:00

Dell Support Chat

At 8:45 PM EST I tried to get on support chat. I get the following message.

The chat queue is currently closed. Please try again later or select one of the alternative support solutions below.

The chat queue that you are attempting to access has normal hours of operation of Monday - Friday 10AM - 10PM CST

System Summary
Service Tag  change 
System Type Inspiron 3542
Product ship date:
CountryUnited States

Alternative Contact Options:

 Phone Image Get help from a support specialist. 
Questions — our experts are available to help. Please have your service tag or express service code ready for the phone representative.

I am not able to call It is easier for me to chat because it is hard to understand them and when I call they cannot understand me either.

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