Dell Windows XP Professional CD Lost

Question

Hello All,

I hope this is the right place to post as it's my first time in here.

We are a business using all Dell computers. All are fully licensed and up to date.

I however need to get my hands on a DELL Original OEM CD for Windows XP Professional x64.

I have asked my Dell account manager who is unable to track one down.

Is there any chance that I am able to get one somehow?

Thanks in advance

Stephen

Dell-Rajesh R · Answer

Hi Stephen,

Kindly private message me the service tag. I will review your account and take the case forward.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Awaiting your response!

DELL-Chris M · Answer

LS-ITTECHSUPPORT, Try using this 'Request Backup Disks' form: http://dell.to/iVtWE

LS-ITTECHSUPPORT · Answer

Hello, That link provided says 500 Server Processing Error Thanks

DELL-Chris M · Answer

Comes up fine for me. I am using IE8. It also came up for me at work using IE9. https://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form

LS-ITTECHSUPPORT · Answer

Hi, I was using Chrome. Using IE the link works On the form, the SELECT STATE field does not have outside USA. I am located in Australia?

DELL-Chris M · Answer

I do not know. You need to contact that Region and ask if they have the form. Australia Technical Support http://dell.to/SxP7oHAustralia Customer Service http://dell.to/WW56rH

Customer Care

Dell Windows XP Professional CD Lost

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