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1 Rookie

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2 Posts

36

December 3rd, 2025 05:30

Gift card option missing at checkout

Gift card option missing at checkout with balance available on the card with no proper response from the support

Community Manager

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1.5K Posts

December 3rd, 2025 05:31

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

1 Rookie

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2 Posts

December 4th, 2025 22:59

@DELL-Cares​ 

Gift card option missing at checkout

Moderator

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27.5K Posts

December 5th, 2025 08:32

Thank you for reaching out. We've sent a direct message, kindly check.

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