Goodies not received

Question

Hi Dell team,

I did Purchased Inspiron 14 Laptop on 6th January, i have given priority to this laptop as there was lucarative offer of Headset, for which I have paid amount on 2nd February, today is 28th February, still goodies not arrived.

Always your team comes with excuses, dell does not give priority to the customer. I will not be recommanding dell due to such bad experience as they hook customer first showing offer but they never provide goodies to customer.

Thanks,
Jignesh modi

DELL-Cares · Answer

Hi,

Thank you for writing to us here about the issue with the offer. I get how upsetting it can be for anyone to be in a situation like this.

I'll have this checked & help you with the details.

Request you to let us know if you have received the goodies now or are you still waiting for them?

-Anita

DELL-Cares · Answer

Hi, I've not heard from you on the reported issue. Do let us know if you require any assistance with the claiming process of the goodies?   -Anita

Jigneshmodi · Answer

Pls help to resolve

Jigneshmodi · Answer

No goodies received till date

Customer Care

Goodies not received

Was this post helpful?