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August 25th, 2025 22:43
Horrible customer service
I’ve had to call Del Customer Service twice and by the same representative I was hung up on him since he did not want to work/help.
He told me to go to a local retailer to find a new charger and that it doesn’t matter that I have excellent warranty coverage.
I could barely understand what he was saying, as he was mumbling and extremely rude. I wouldn’t buy any Dell product again.
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DELL-Cares auto response
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August 25th, 2025 22:43